Frequently Asked Questions


 What are the government office hours?

Normal Hours:

Monday through Thursday from 7:30 AM to 4:30 PM. Friday from 7:30 AM to noon (except major holidays). Located at 123 Mechanic St. Hillsboro, WI 54634

 What is the garbage and recycling pick up schedule?

Garbage pick up is scheduled for every Tuesday, unless a major holiday requires a different pick up date. Recycling pick is scheduled for every other Tuesday. Please view the Waste & Recycling sub-section under City Departments for more information and scheduling.

 When does the Common Council meet?

The Common Council has two regularly scheduled meeting each month. The Committee of a Whole meets the second Tuesday of every month. The Common Council meets the third Monday of every month. Both meetings are scheduled for 7:00 PM, unless otherwise specified.

 Who do I contact about an issue with my water/sewer bill?

Contact Sheila Schraufnagel, City / Utility Clerk at (608)489-2521 or email:

 When is my monthly water/sewer utility bill due?

Your monthly water/sewer bill is due on or before the 25th day of the month.

 In the summer, is there anything we can do for a discounted water rate for pools or non-sewer related outtake?

There are a couple of options regarding high water usage months with either a separate deduction meter that can be set up from city hall, a bulk water rate order, or a direct meter on the sewer line. For more information contact city hall at 608-489-2521.